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Associates in Network Administration

Network administration professionals are core members of a company's information technology department who install software and hardware and keep IT systems running smoothly.

At PTC, you will learn about computer hardware and software installation and support and how systems are designed and configured, plus get hands-on experience using today's business systems.

Key Benefits

  • At PTC you will learn the latest software and technology that can prepare you for a career in the IT field.
  • The PTC program includes an internship where you will learn from industry professionals key aspects of real world information technology.
  • PTC begins with a series of courses that are essential in Information Technology. Then you may select either Network Security and Computer Forensics or
  • Network Administration to continue on with your chosen field of study.
  • The program is designed to prepare you beyond the entry-level IT field with courseware and content that industry is looking for.
  • PTC has an Advisory Board of professionals in the IT field that keeps our programs relevant and opens doors into the professional community for our students.

More information about Associates in Network Administration below

PTC is proud to have a 95% employed in field rate for our 2013 graduates with an Information Technology Degree with a concentration in Network Administration.

PTC Network Administration graduates are prepared for entry-level positions at:

  • Banks
  • Insurance companies
  • Retail chains
  • Government organizations
  • Manufacturing companies
  • Telecommunication companies
  • Airlines
  • Hotels
  • Hospitals

In the PTC Network Administration program you will learn key skills such as:

  • Computer hardware and software installation and support
  • Computer network support and maintenance
  • Hands-on experience using the hardware and software that you will use in your Network Administration career
  • How business systems are designed and configured
  • Network communications configuration and device installation
  • Systems including Windows 2003 and 2008, LINUX and CISCO IOS
  • Working with PCs and MACs, hubs, switches and routers, patch panels, and cabling devices

Certifications are available for select courses and students are encouraged to complete several professional certifications while enrolled at PTC that will be paid for 100% if successfully passed.


Technical Support and Customer Service
This course is designed as a study of technical support/help desk concepts and techniques for supporting computers and computer services. This course prepares students to train and support end-users. Topics include end-user support functions, developing training modules, and strategies to provide ongoing technical support. The student will be involved with actions and events related to helpdesk procedures and processes. Emphasis is on solving user related issues, needs analysis, troubleshooting, and interaction with users. Prerequisite: ITA124.
Network Infrastructures
This course provides the student with the knowledge and techniques for setting up directory services and network infrastructures in a corporate environment. Emphasis is on networking services such as DHCP and DNS, as well as routing and directory services. Prerequisite ITA195.
Information Systems Administration
This hands-on capstone course is a culmination of methods and procedures used in installation, configuration, troubleshooting, support and maintenance of client/server technologies and network deployment. This high-level course integrates knowledge attained in several prior courses and synthesizes it into a complex simulation of real-world situations. Students are provided with typical business scenarios that require them to analyze alternative solutions and recommend strategic processes. Prerequisites: ITA196, ITA136 and ITA203.
Enterprise Systems Deployment
This project-based, capstone course examines the methods and procedures used in the design, implementation, configuration and maintenance of modern virtual and non-virtual computer systems. Topics include the planned deployment for hardware and software installations, performance monitoring, analysis and benchmarking system configurations, implementation of troubleshooting procedures and the use of change controls used to evaluate computer systems. Additional emphasis will focus on the individual and group communication process, documentation of system related issues and the strategic management issues unique in the information technology environment. Prerequisites: ITA124 and ITA126.
Client Application Support
This course is designed as a study of technical support of various business client-side applications. This course prepares students to train and support end-users. Topics include supporting email clients, Microsoft Share Point, Web clients and Virtual Conferencing in a corporate environment. Students will be involved with actions and events related to helpdesk procedures and processes. Students will use procedures and processes in line with common helpdesk methodology. Emphasis is on solving user related issues, needs analysis, troubleshooting, and interaction with users. Prerequisites: ITA152 and ITA211.


Steps to Career Success 1
The purpose of this course is to acclimate students to the available resources to maintain their focus on achieving career goals. The course is scheduled for all students in the 1st quarter, one hour per week.
Steps to Career Success 2
The purpose of this course is to develop an understanding of the nuances of industry. Topics will include industry related organizations, social networking, employer expectations and other professional skills. The course offering will vary by quarter depending on the program offered, one hour per week.
Steps to Career Success 3
The purpose of this course is to apply professional skills and become actively involved in industry related activities. The course offering will vary by quarter depending on the program offered, one hour per week.
Career Development
The focus of this course is on preparing students for the upcoming job search process. They will produce a series of critical job search documents, including a resume, reference page, cover letter and thank you letter. These documents are applied to job search activities that give students the opportunity to hone their interview skills, research potential employers, complete an online job application, and experience a mock interview scenario.
The Internship is a cooperative effort between the Institute and the professional community. It is designed to provide the students with an opportunity to apply the knowledge and skills learned in their major in a related working environment. This internship requires 240 hours work experience.
Introduction to Information Technology
This course provides an introduction to the role and function of computers in business. Topics include the impact of computers on society, ethical issues, application/system software, external/internal hardware, and the Internet.
Desktop Operating Systems
This course introduces students to a variety of computer operating systems. The course focuses on the installation of operating systems, major components of each of these systems, resource and memory management, and basic operations. Students gain an understanding of each operating system's advantages, differences, and requirements.
Hardware Technology 1
This course is designed to provide the comprehensive knowledge and skills necessary to install, maintain, upgrade, and repair computer hardware and software on PC workstations and networked systems. Upon successful completion of this course, students will be able to build and configure microcomputer systems, diagnose system hardware or software problems and perform actions necessary to make corrections. Prerequisite: ITA103.
Networking 1
This course provides the student with the fundamentals of networking concepts and techniques. Topics covered include the theoretical models of networking, topologies, protocols, network design, layout, network implementation and troubleshooting.
Networking 2
This course is designed to have the student focus on servicing and supporting CISCO routers and switches. Upon completion, student will possess the knowledge, skills and understanding needed to configure, maintain and troubleshoot routers, routing and routing protocols on networks. Prerequisites: ITA142 and 126.
Network Operating Systems 1
This course introduces a variety of network operating systems. The student gains an understanding of the basic functions of network administration, configuration, installation, network devices and cabling. Prerequisites: ITA112 and ITA126.
Database Development
This course presents full coverage of planning, creating, and manipulating records using database computer software. Topics include managing, arranging, and searching for data of existing databases using database software to create reports, labels and letters, and linking databases. Prerequisite: ITA103.
Network Operating Systems 2
This course provides the foundation for installing and supporting current versions of Microsoft Windows Operating Systems used in a network environment. The goal of the course is to provide the necessary skills to install, configure, troubleshoot and support desktop and server versions of these operating systems. Prerequisite: ITA142.
Network Operating Systems 3
This course is designed as a hands-on, complete overview of the many aspects of the Linux operating systems. Students will gain knowledge in such areas as basic commands, system commands, shells, editors, the Graphical User Interface, user management and administration. Prerequisite: ITA195.
Server Applications
This course introduces the student to common applications found on most modern networks, ranging from mail servers to database and back-up servers. The course focuses on major functions of these applications and prepares the student to provide the necessary entry-level support. Prerequisite: ITA195.
Information Security 1
This introductory course is designed to provide students with fundamental concepts of Network Security. Student will be introduced to terms and techniques related to providing confidentiality, integrity and availability of information.


English Composition 1
This writing course focuses on the writing of descriptive narrative, cause and effect, and process essays from the initial stage of prewriting to final revisions and editing. Topics included are purpose, audience, development, focus and organization, as well as word usage and sentence structure. Elements of grammar, spelling, and punctuation are reviewed. Assigned readings are part of class discussion and writing assignments. Prerequisite: Satisfactory performance on the writing proficiency exam; otherwise, students must have concurrent success with GEE099 and GEE100 before proceeding on to GEE150.
English Composition 2
This writing course is a continuation of the fundamentals introduced in GEE100 English Composition 1. Library and electronic research techniques and guidelines are thoroughly covered. Advanced persuasive writing and research-based persuasion are emphasized using citations and works cited according to MLA guidelines. Analytical and critical thinking skills are developed through students' evaluation of their own writing and assigned readings. Prerequisite: Satisfactory performance on the writing proficiency exam or GEE100.
Effective Speech
This course focuses on the various dimensions of effective speaking with emphasis on audience analysis, reasoning, organization, evidence, and delivery. Throughout the course, the student is acquainted with the various types of speeches and their effectiveness through critical and analytical reading, individualized and group exercises and projects, and class discussions. Students deliver a variety of speeches, including informative and persuasive speeches.
Principles of Mathematics
This general studies course involves a review of the principles of mathematics. Topics to be discussed include whole numbers, fractions, decimals, percentages, ratios, measurement (both English and Metric systems), and an introduction to Algebra. For programs that require additional mathematics classes, students must earn a 'C' or better grade in this course to advance to the next required math course.
Personal Finance**
This course blends financial theory with financial applications while providing an understanding of the U.S. financial structure. Emphasis is placed on budgeting, personal income and expenditures, present and future value calculations, personal financial statements, and finance and credit alternatives.
Critical Thinking
In today's information age, critical thinking skills are vital for success. This course utilizes case studies to teach reasoning, analysis, and evaluation skills in everyday situations. Students learn the importance and benefits of critical and creative thinking, work through steps to understand, analyze, and evaluate specifics of argument and persuasion, and practice solving problems using critical thinking skills.
Human Relations in Organizations
This general studies course focuses on effective human relations in organizations. Specific areas of study include work relationships, ethical choices, team building, conflict management strategies, diversity in the workplace, and work-related stress.
Leadership Principles**
Students will understand the concepts of leadership and supervisory roles, planning, decision-making, performance management, strategic management, team building, group and organizational dynamics, and functions in an organization. This class teaches how to be an effective leader in a dynamic, diverse, and continuously evolving business environment. Concepts of goal-setting, motivation, time management, and other interpersonal skills are taught. Students will become familiar with successful leadership practices through case studies and research practices.

**This course can be replaced by another approved General Education course.

PTC offers a comprehensive Career Services Department with a dedicated staff who will assist you in your career search. Companies that have previously hired PTC graduates include:

  • Armstrong Cable
  • Assurant Health
  • CIA
  • Cronimet
  • Grane Healthcare
  • Ideal Integration
  • iMortgage Services
  • Innosource
  • Management Science Associates
  • Net Xperts
  • PC Network Services
  • UPMC Physician Services

*Some employers may require a background check and drug screening prior to employment.

For graduation rates and other important consumer information regarding this program, please click on the link below:

United States Department of Education Gainful Employment Data

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formerly Pittsburgh Technical Institute (PTI)

PTC can help launch your career with a hands-on, personal approach
and a wide range of advantages over traditional institutions.

Pittsburgh Technical College, 1111 McKee Road, Oakdale PA, 15071 - (412) 809-5100